Terms of Service
Last updated: 15 September 2026
These Terms govern your use of reachscreens.ca and the services provided by Reach Media Inc. (“we”, “us”, “our”), an Alberta corporation operating under the trading name Reach Screens. By using our website, submitting a form, or engaging our services, you agree to these Terms.
Who we are
Reach Media Inc. (operating as Reach Screens)
5018 50 Ave, Lloydminster, Alberta, T9V 0W7, Canada
Email: info@reachscreens.ca
Phone: (587) 606-2556
Our services
We provide advertising and business services, including indoor digital screen advertising and AI-assisted phone answering, appointment booking, and follow-up services for businesses. Specific deliverables, pricing, and terms for paid services are set out in the quote, proposal, or order you agree to with us, which forms part of these Terms.
Using this website
You agree to use this website lawfully and not to interfere with its operation, attempt to gain unauthorised access, or scrape or reuse its content without our permission. Content on this site is owned by Reach Media Inc. or its licensors.
SMS and text messaging
Your SMS consent is not shared with third parties. We do not sell, rent, or share your phone number or your consent to receive text messages with any third party or affiliate for their marketing purposes. Numbers are shared only with the messaging providers that deliver our texts on our behalf.
By providing your phone number and giving consent, you agree to receive text messages from Reach Media Inc. Consent is collected separately for transactional messages (appointment confirmations and reminders, replies to enquiries, onboarding, account, billing, and service notifications) and for marketing messages (offers and promotions). Neither consent is a condition of purchasing anything from us.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance at any time. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy · Text message sign-up · Company information for how we handle your information.
Age restriction (18+)
Our services and our SMS messaging program are intended for adults only. You must be at least 18 years of age to use our services, to provide us with a phone number, or to consent to receive text messages from us. By using our services or opting in to receive messages, you represent and warrant that you are 18 years of age or older. We do not knowingly provide services to, collect information from, or send text messages to anyone under 18. If we learn that we have collected information from a person under 18, we will delete it and remove the number from our messaging program.
Payment
Fees, billing frequency, and terms are set out in your quote or order. Subscription services renew and bill automatically until cancelled in accordance with your agreement. Late or failed payments may result in suspension of service. Unless stated otherwise, fees are exclusive of applicable taxes.
Cancellation
Either party may cancel a service in accordance with the notice period set out in the applicable quote or order. Cancelling does not waive amounts already due for services provided.
Your responsibilities
Where we provide services on your behalf — such as answering calls or messaging your customers — you are responsible for the accuracy of the information and materials you supply, for holding the rights to any content you give us, and for ensuring your own use of those services complies with applicable law, including obtaining any consents required to contact your customers.
The Reach Screens platform and connected applications
This section governs your use of the Reach Screens platform, which includes our client dashboard, our administration software and any connection you make between those and an account you hold with another provider. It applies in addition to the rest of these Terms, and it is the licence agreement between you and us for that software.
Your licence. While your account is in good standing we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable right to access and use the platform for your own business purposes. We keep ownership of the software, its design and everything in it. You get a right to use it, not a copy of it, and nothing here transfers any intellectual property to you.
Your account. You are responsible for the people you give access to, for keeping sign-in credentials confidential, and for everything done under your account. Tell us promptly at info@reachscreens.ca if you believe an account has been compromised.
What you may not do. You may not resell, rent, sublicense or provide the platform as a service to anyone else; copy, modify, translate or create derivative works from it; reverse engineer, decompile or disassemble it, or attempt to derive its source code, except to the extent that restriction is prohibited by law; remove or obscure any proprietary notice; probe, scan or test the security of the platform, or interfere with its operation; use it to store or transmit anything unlawful, infringing or malicious; or use automated means to extract data beyond the features we provide.
Connected applications. The platform can connect to accounts you hold elsewhere, including QuickBooks Online and ClickUp. You decide whether to connect, and you authorise each connection through that provider's own consent screen. When you do, you instruct us to access that account on your behalf and you confirm you are entitled to give that instruction for the business concerned. Our connections read data only and do not alter anything in the connected account. You may disconnect at any time from your dashboard or from the provider. What we access, and what happens to it afterwards, is set out in our Privacy Policy.
Third party services are not ours. Providers such as Intuit Inc. and ClickUp are independent of us. We do not control their services, their availability, their pricing or the accuracy of the data they return, and we are not responsible for them. Your agreement with each provider continues to govern your use of their service. Intuit Inc. is not a party to these Terms, is not responsible for the Reach Screens platform, and gives no warranty in respect of it.
No warranty on the platform. The platform is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted or error free, and figures it displays are provided for your convenience. They are not accounting, tax or financial advice, and they do not replace your own books or your accountant.
Suspension and termination. We may suspend or end access where an account is used in breach of these Terms, where it puts the platform or other clients at risk, or where fees remain unpaid. You may stop using the platform at any time. When access ends, the licence above ends with it and we handle any data we hold as described in our Privacy Policy.
Availability and disclaimer
We aim to provide reliable services but do not guarantee uninterrupted or error-free operation. Except as expressly stated, our services are provided “as is” without warranties of any kind, to the fullest extent permitted by law.
Limitation of liability
To the fullest extent permitted by law, our total liability arising from or relating to the services is limited to the amount you paid us for the service in the three months preceding the claim. We are not liable for indirect, incidental, or consequential losses, including lost profits or lost business.
Changes to these Terms
We may update these Terms from time to time. The “last updated” date above will change when we do. Continued use of our website or services after a change means you accept the updated Terms.
Governing law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there. The courts of Alberta have jurisdiction over any dispute.
Contact us
Questions about these Terms? Email info@reachscreens.ca or call (587) 606-2556.